Frequently Asked Questions

How do you ship orders?

All orders are normally shipped via UPS GROUND, fully insured. At your request, we can ship UPS RED (next day), UPS BLUE (2nd day), UPS ORANGE (3rd day). Shipping charges are based on actual freight charges, plus insurance at $.35 per $100 of product value. We will always attempt to reduce the number of packages being shipped in order to minimize the cost to you.

What is your Warranty and Return Policy?

Return Authorization numbers are required on all returned items purchased with 30 days. Any items over 30 days are to be returned directly to the manufacture for repair if defective. New returns over 30 days are non returnable. All returned units Must be Complete and in Factory Packaging. All units requiring Service, either Warranty or otherwise, should be returned directly to the appropriate Manufacturer.

How do I obtain an RMA number?

Send an email to returns@fish-finder-store.com containing your name, address, phone number, description of item and reason for return.

Can I cancel an order?

Orders can be cancelled anytime prior to being shipped. However, normal shipping is within 24 hours of being placed.